Employment Opportunities
Full-Time Information Technology Assistant
Open through August 20, 2023
The library is for everybody, including you. Chillicothe and Ross County Public Library (CRCPL) is hiring a full-time (40-hours per week) IT Assistant.
Share your software and hardware skills with the community. A successful IT Assistant enjoys helping others, is curious and always learning, has the computers skills to maintain library equipment and software, monitors updates and upgrades, and responds to technology troubleshooting requests from library staff and users.
CRCPL has eight locations throughout Ross County, plus remote book lockers and a bookmobile.
The primary worksite is the Annex building on the Main library campus at 140 S. Paint St. in Chillicothe. The starting wage is $18 to $20.50 per hour based on education and experience, plus a generous benefits package.
Primary Duties:
- Be the primary trainer for computer and technology skills for staff and library users.
- Assist the Information Technology Manager in the development, configuration, installation, and maintenance of library technology systems; including all hardware, software, networking and telecommunication systems, and information technology infrastructure and peripherals.
- Participate in professional organizations, workshops and training; stay informed of current trends and new techniques in library and information technology as supported by the library’s continuing education budget.
- Assist library users in accessing basic reference tools, both in print and electronically.
- Work in public service areas as assigned, including answering reference and information questions; checking materials in and out; answering the telephone; issuing borrower’s cards; processing materials, shipments, and reports.
- Responsible for library location in the absence of a manager. May direct clerical and page staff to ensure all essential tasks are completed.
- Answer reference questions in person or by telephone and help patrons locate library materials.
- Maintain files, records, and statistics as assigned.
Qualifications:
- Associate’s degree in a technology related field or comparable experience.
- CompTIA A+, Network + or other relevant industry certifications preferred or ability to obtain certification.
- Active directory, user maintenance, group policy, cloud computing and virtualization experience preferred.
- Configuration of network components including switches and access points preferred.
- Ability to work independently or with minimum supervision.
- Demonstrated ability to plan work and train and supervise others.
- Valid driver’s license.
- Must successfully pass a criminal background check.
Software and Hardware Aptitude:
Common technology used in this position includes but is not limited to:
- laptop and desktop computers
- printers, copiers, fax machines, audio/video equipment
- Microsoft Windows, MacOS, Android, iOS, ChromeOS
- Office 365, remote access software, electronic resources
- Google applications that host the library’s intranet (StaffNet)
- SirsiDynix Intergrated Library System
Full-Time IT Assistant Benefits:
CRCPL strives to maintain a competitive benefits package, but by far our greatest benefit is our culture. We thrive in a work environment that respects individual differences and creates an atmosphere in which co-workers and managers support one another to help us all achieve greater work/life balance and integration.
Insurance:
- Medical (Anthem), Dental (Delta Dental), and Vision (VSP)
- coverage for single, dual, employee/children or family--80% paid by the library, 20% paid by employee
- Life insurance: $15,000 policy paid 100% by the library
- additional life insurance coverage for employee, spouse and dependents are paid by employee but can be purchased at library group rates
- Additional voluntary insurance benefits include cancer and accident coverages--paid by employee, but can be payroll deducted
- Retirement
- Ohio Public Employees Retirement System (OPERS)
- no Social Security tax on employee wages
- employee contribution 10%, employer contributes 14%
- five year vesting
- Ohio Deferred Compensation (457b)
- additional retirement option
- employee contributions can be payroll deducted
Paid Leave Time:
- Holidays: 11 paid per calendar year
- Vacation:
- 3.08 hours accrued per pay period (10 days per year)
- up to 40 hours may be carried over from year to year
- Sick:
- 4.61 hours accrued per pay period (15 days per year) for full-time employees
- unused hours will carry over from year to year with a maximum of 960 hours
- CRCPL pays 25% of unused sick hours for employees upon retiring via OPERS
- new employees may transfer accumulated sick leave credit from another Ohio public library or Ohio public agency up to 960 hours
- Jury Duty: paid when summoned for jury duty
- Working Election Polls: paid when hours fall during regular schedule
- Personal Leave: 24 hours (3 days) per calendar year
- Wellness Leave: four hours annually upon participation in the Wellness Program
Other Benefits:
- Direct deposit
- Tuition reimbursement
- Continuing education
- Wellness breaks
- Casual dress code
NOTE: Benefits subject to change based on the discretion of the Library Board of Trustees.
To apply:
For fullest consideration, email jobs@crcpl.org no later than midnight on Sunday, August 20, 2023. Please attach:
- a meaningful cover letter
- a current resume
- three references related to your work history
Read the full job description.
As positions become available, we post them here and at chillicotheohio.com/jobs. Applications will only be accepted for a specific position when posted, and unsolicited applications will be destroyed on receipt.
Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve.
Chillicothe & Ross County Public Library is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.
CRCPL job descriptions are listed here.
For tips and advice about applying, click here.
